COVID-19 Information, Part 2: Support Services
The universitys priority remains with the safety and well-being of its students, faculty, staff and campus visitors.

Updated (Friday, March 13, 9:45 p.m.): ºÚÁÏ³Ô¹Ï is making additional campus changes given coronavirus (COVID-19) concerns. One ºÚÁÏ³Ô¹Ï study abroad student living off campus is confirmed to have COVID-19, though health officials deem campus risk to be low.
ºÚÁÏ³Ô¹Ï will continue to provide updates about this evolving situation on its . The page contains updates related to university decisions, study abroad, business and personal travel, health-related guidance and individual actions members of our community should take.
Also visit:
Coronavirus 2019 (COVID-19) in Chinese
Several methods of communication exist for internal and external stakeholders:
For students
As you have questions and need support, rely on the following:
As ºÚÁÏ³Ô¹Ï moves toward virtual adoption, the Library provides and has a Library COVID-19 News & Resources page.
If you are ill, contact Student Health Services by calling 619-594-4325.
Students who currently or have plans to study abroad should contact ºÚÁϳԹÏ’s Study Abroad office at 619-594-2475 or [email protected].
International students who are studying at ºÚÁÏ³Ô¹Ï should contact ºÚÁϳԹÏ’s International Student Center at 619-594-1982.
For updates related to on-campus housing, please visit the Housing COVID-19 Updates webpage.
For faculty and staff
The Employee Assistance Program offers ºÚÁÏ³Ô¹Ï faculty and staff confidential support for a variety of concerns, including emotional, relationship, health, legal and workplace issues. Information, resources and tools are available by calling 1-800-342-8111 and visiting the .
Instructional Technology Services has introduced the ºÚÁÏ³Ô¹Ï Coronavirus (COVID-19) Academic Continuity Preparation site with information and resources for faculty members. Faculty and staff who are currently abroad and need support are asked to immediately contact their dean’s office. If you require added support, contact ºÚÁϳԹÏ’s Office of Faculty Advancement at 619-594-6111.
Researchers and scholars who need support involving international research, or who have international travel plans, should contact their dean’s office or ºÚÁϳԹÏ’s Office of Faculty Advancement at 619-594-6111.
Virtual Instruction Primer (VIP): Tools & Techniques workshops will be offered to faculty March 11-19. for faculty is required.
For parents and families
If your student attends ºÚÁÏ³Ô¹Ï and you have questions or need support, please contact the ºÚÁÏ³Ô¹Ï Parent Hotline by calling 619-594-1653 or emailing [email protected].
For campus visitors
Please visit the university's regularly, as it will be updated as new information becomes available. Currently, ºÚÁÏ³Ô¹Ï continues to operate normally, and classes have moved to virtual instruction.
San Diego County Resources
The San Diego County Health and Human Services Agency (HHSA) offers additional resources:
- The has COVID-19 updates, as well as prevention and preparedness resources
- (video)
- The public can also dial 211 with COVID-19 questions
Imperial County Public Health Department Resources
Sign up for ºÚÁÏ³Ô¹Ï Alerts
Students should sign up for ºÚÁÏ³Ô¹Ï Alerts by registering through the .
Faculty, staff and members of the community can register through the Emergency Alert System.
Issue-Specific Contacts at ºÚÁϳԹÏ
I am returning from an affected country.
Follow U.S. Centers for Disease Control and Prevention guidelines to self-quarantine for 14 days after leaving a country affected by COVID-19. Employees should inform their supervisors. Students should contact ºÚÁϳԹÏ’S Study Abroad office filling out the check-in survey so that the team is aware of your plans. You can also email questions to [email protected].
Researchers and scholars who need support involving international research, or who have international travel plans, should contact their dean’s office or ºÚÁϳԹÏ’s Office of Faculty Advancement at 619-594-6111.
I am a student with housing questions.
Email the Office of Housing Administration & Residential Education at [email protected].
I need tech support.
Students should visit the Student Resources for Virtual Learning site for information and contacts; faculty should reach.
My student attends ºÚÁÏ³Ô¹Ï and I have questions.
Contact the Parent Hotline by calling 619-594-1653 or emailing [email protected].
I am a student and I need emergency housing or other support.
Students should contact the Economic Crisis Response Team by emailing [email protected]
I am an employee and have a private issue or concern.
The offers ºÚÁÏ³Ô¹Ï faculty and staff confidential support for a variety of concerns, including emotional, relationship, health, legal and workplace issues. Information, resources and tools are available by calling 1-800-342-8111 and visiting the Employee Assistance Program website.



